iWildCasino Review
iWildCasino is the online casino of the Malaysian arcade chain of the same name. It’s a iWild opportunity for avid online gamblers to try their luck, because there’s quite a bit going on. iWildCasino.com combines the power of the casino online with the magic of the arcade, but also looks to the future (virtual sports and esports). In this review we take a critical look at the total package of the iWildCasino. What are you waiting for? Get to know The Kingdom of Fun!
iWildCasino is not just another casino, it’s a “Kingdom of Fun”. With something for everyone: casino games, dice games, live casino games, sports betting and even virtual sports. The fact that payouts at the provider are sometimes a bit of a hassle is a small blemish on the joy of gaming.
Executive Summary
Advantages:
- Packed with games catalogue
- iWildCasino Tournaments
- Live casino from Authentic Gaming
Disadvantage:
- Minimum withdrawal of MYR 230
- No live chat support
- No e-wallet as a payment option
| iWildCasino Info | |
|---|---|
| Game Providers | Air Dice, Authentic Gaming, Big Time Gaming, Betsoft, BF Games, Booongo, Core Gaming, Endorphina, ELK Studios, Evolution, Ezugi, Fazi, GameArt, Greentube, Habanero, IGT, Lightning Box, NetEnt, OGS, Pariplay, PGSoft, Platipus, Playson, QuickSpin, Red Rake Gaming, Rubyplay, Scientific Games, Spinmatic, Tom Hom, Thunderkick |
| Game Catalog | Over 1650 casino games, such as:
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| Welcome bonus | No, as of june 1, 2021, the online casino bonus is banned in Malaysia |
| Loyalty program | No, not at the moment. |
| Payment methods |
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| Customer Service |
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| Mobile apps | No own casino app, but compatible on mobile devices |
| Minimum Deposit | MYR 45 |
| Minimum withdrawal | MYR 230 |
Bonuses and promotions at iWildCasino
In terms of casino bonuses and promotions, iWildCasino was also happy to have them. We speak in the past tense, because in the meantime the no deposit welcome bonus at iWildCasino is passé. Also free spins, free money and other rewards are – at the time of writing – no longer to be found on the promotional page of the online casino. The reason: a legal ban on the casino bonus, which has been promulgated since June 1, 2021. ‘Gambling providers are no longer allowed to give out bonuses of any kind,’ it sounds in an extensive statement (see image) on iWildCasino.
Casino tournaments
Instead of casino bonuses, many gambling sites now mainly promote their games in all kinds of casino tournaments. So does iWildCasino. Four tournaments are scheduled daily, between 10:00-12:00, 12:00-14:00, 16:00-18:00 and 20:00-22:00 respectively. The top three players at the end of each competition will have a chance to win a handsome cash prize. The winner will receive MYR 450 cash, the runner-up MYR 225 and number three MYR 115. More and specific information about the different tournaments can be found on the tournament page of iWildCasino.
Loyalty program at iWildCasino
And what about the loyalty program? iWildCasino.com has also said goodbye to that. Where in the past you could still exchange iWildCasino Coins (IWC) for VIP bonuses like free cash, that is now also history. At least, for the moment. The expectation is that the online casino, like for example Ewallet Casino Malaysia, will eventually choose for an adjusted loyalty program in which points can be exchanged for gifts (vouchers, gadgets, et cetera) instead of bonuses.
iWildCasino.com has already promised that it will focus on other ways to keep the Kingdom of Fun as fun as possible: a better user experience, new and improved actions and promotions, in-depth analyses of sports and esports events (for betting) and more challenging games of all kinds. So that promises!
Game Catalog
Good news for the already strong game catalog of iWildCasino.com. That iWildCasino is reflected in the games on offer. The catalog of over 1650 games consists of classic (live) casino games and top games from the arcade, such as dice games like Ramses Dice, Royal Dice and Six Dice. This is just three of the many exclusive games you can find in the online casino.
Online slots
As with many other online casinos, online slots are the main part of the game offering. A total of 1294 online slots can be found, which can be divided into classic slots (Jackpot 6000, Mega Joker), video slots (Gonzo’s Quest, Wild Toro, The Grand), jackpot slots (Joker Gems, Divine Fortune) and megaways slots (Monopoly Megaways). In addition, over 70 dice slots can be found in the dice games section.
Although iWildCasino has a lot of titles, many well-known names are conspicuous by their absence. This applies to both the game developers and the online slots. One example is Microgram’s Mega Moolah. And not all well-known games from NetEnt, a developer that is present, can be found in the catalog either. That probably has to do with the fact that it is a relatively young online casino – only since 2020 can it offer real slots.
Does that make iWildCasino.com less fun? No, on the contrary. Instead of the usual suspects you’ll find a lot of unique and exclusive online slots from developers you won’t see anywhere else. So it pays to take a look yourself, especially if you’re ready for something new.
Table Games
Besides slots, iWildCasino.com online also offers a small amount of table games. These are mainly the well-known games like baccarat, blackjack, poker, roulette, sic bo and video poker. Many of these table games come in different colors and flavors, also in the live casino (see later). For the computerized versions, by the way, you should be in the dice games section. Don’t ask us why, but it really is so. A bit confusing though and not really user friendly.
Other games
Bingo, keno, sic bo and video poker are the other casino games that appear on the operator’s website, either in the dice games section or not. In addition, iWildCasino also features so-called virtual sports to gamble on. These are virtual sports games whose outcome is determined by the Random Number Generator (RNG). The principle works exactly the same as betting on sports, with the difference that it’s not real. It’s a nice idea to give it a try.
Live Casino table games with iWildCasino
In the past the live casino of iWildCasino.com was completely based on games from Authentic Gaming, but now also Ezugi and Evolution are present. Because of that you can enjoy via your laptop or mobile device not only live roulette tables in world-famous casinos, but also beautiful blackjack tables, game shows and more. And all that in full HD.
Live Roulette
In the live casino you are a mouse click away from the luxury of the world’s finest casinos. So you can play live roulette in gambling temples like Foxwoods, Royal Casino (Aarhus) and Bad Homburg. With all the trimmings: charming croupiers, real roulette tables and, of course, the atmosphere and ambience of the real deal.
If you prefer speed, there are also various versions of auto(matic) roulette / turbo roulette that you can play with. The focus is purely on the spinning wheel. Again, this usually takes place in a real casino.
Live Blackjack
Although the number of blackjack tables is in stark contrast to the number of roulette games, fans of the American version of blackjack can also have a good time. There is something for everyone: from the classic version to 21+3 and of course a special VIP table (“Blackjack VIP”).
Game shows
Bombastic game shows and money wheels can also be found in the live casino, but they are not so many. Well-known toppers like Crazy Time, Monopoly Live and Deal or No Deal are just there.
Deposit and Withdrawal system at iWildCasino
iWildCasino offers several well-known payment methods for depositing and withdrawing money. However, withdrawing money in particular is quite challenging. It can take a long time and also only from MYR 225. This can be done better, iWildCasino.com!
How to deposit?
Transferring money to your gaming account is a snap. Press the ‘deposit’ button and deposit using your debit card (Bancontact, Mastercard, VISA), prepaid card (Paysafecard, iWild Card) or the payment service HiPay, which allows you to do internet banking with Belfius or ING. With all these options, the amount is directly in your gaming account, but at least MYR 45 must be transferred.
Incidentally, iWildCasino is one of the few providers that neatly displays in the payment section how much money you’ve already deposited this week. This is a good development, because it ensures a more conscious and responsible gaming behaviour.
How to withdraw money?
Where it is a breeze to deposit, it is a hell of a job to cash out your winnings. This has to do with the fact that the minimum payout is MYR 225. With that iWildCasino.com seems to aim at the so-called high rollers, players with a lot of cash in their pockets.
But that is not all: the payout (often) takes a long time. For example, via an old-fashioned bank transfer it takes an average of 5 days (!). Fortunately, there is still the option of withdrawing your money in one of the gaming rooms in Malaysia. This is considerably faster, but probably a bit cumbersome.
By the way, you can only withdraw money after your identity has been verified. You do this by uploading your identity card in your player profile, under the heading ‘my documents’. Both the front and back of your personal document must be presented for verification.
Overview payment methods
| Payment method | Type | Min. Deposit | Max. Deposit | Processing time Deposit | Processing time withdrawal |
| Bancontact | Debit card | MYR 45 | MYR 2,300 | Direct | – |
| Wire transfer | Internet Banking | MYR 45 | MYR 2,300 | Direct | 5 working days |
| HiPay | Internet Banking | MYR 45 | MYR 2,300 | Direct | – |
| iWild Card | Prepaid card | MYR 45 | MYR 2,300 | Direct | – |
| MasterCard | Debit card | MYR 45 | MYR 2,300 | Direct | – |
| PaysafeCard | Prepaid card | MYR 45 | MYR 2,300 | Direct | – |
| Playroom | Physical | MYR 45 | MYR 2,300 | – | 0-24 hour |
| VISA | Debit card | MYR 45 | MYR 2,300 | Direct | – |
Game Providers
The games on offer at iWildCasino are provided by a motley crew of game developers. It’s not nearly as broad as other online casinos such as Boda8, Rocket Casino and BK8, but that doesn’t make it any less attractive. It is actually refreshing, nice for a change too.
On iWildCasino.com you’ll find a lot of game providers that you don’t or hardly see elsewhere. Think of the live casino provider Authentic Gaming. Also games from producers like Booongo, Platipus and Red Rake Gaming you won’t find everywhere. So if you’re looking for games of chance from unique game developers, then you know where to go!
Overview of game developers
At iWildCasino online, you can enjoy games from the following developers:
Air Dice, Authentic Gaming, Big Time Gaming, Betsoft, BF Games, Booongo, Core Gaming, Endorphina, ELK Studios, Evolution, Ezugi, Fazi, GameArt, Greentube, Habanero, IGT, Lightning Box, NetEnt, OGS, Pariplay, PGSoft, Platipus, Playson, QuickSpin, Red Rake Gaming, Rubyplay, Scientific Games, Spinmatic, Tom Hom, Thunderkick
Website features and user experience
The iWildCasino.com website is very well put together. Both on desktop, mobile and tablet. It is well-organized and clear. On the one hand this has to do with the predominant color tones of gold and black that create a relaxing atmosphere. On the other hand, the website is also simply set up very clearly.
Everything is easy to find. All the important features are constantly at the top: your profile, playing account and deposit options, but also support, promos and the game range. The latter is even divided into five sections that remain as icons at the top of the screen: ‘casino’, ‘dice games’, ‘live casino’, ‘betting on sports’ and ‘gaming rooms’.
iWildCasino.com is available in three languages (English, French and Malay) and also has a great search function to easily scroll through the available games. You can search by game title, provider and genre. Very user-friendly, just like the entire online casino.
The only flaw is, as mentioned earlier, that not all games are placed in the correct casino section. But soit, if that’s all.
Mobile Casino iWildCasino.com
If you prefer to visit the online casino on your smartphone or tablet, iWildCasino is the right place for you. The provider may not have its own application with which to visit iWildCasino.com, but it does put a lot of time into the mobile casino. Mobile first’ is the motto.
iWildCasino.com is easy to visit through the web browser of your phone or gadget and is tailor made for mobile use. The complete (game) offer of the desktop version is available in a compact format. What’s more: many games of chance are shown off to even better advantage in the mobile casino. Think for example of the mobile first games of game provider PG Soft.
Customer Service
iWildCasino has a customer service department, but that’s about it. The support page is sparse and counts ‘only’ 13 frequently asked questions, some of which even raise more questions than answers. For example, ‘I entered my passport number when I registered’ is the first ‘question’. Ok, nice and clear….
No, the FAQ will certainly not help you. Fortunately, there is still the option of emailing customer service at [email protected]. This is available 24/7. Moreover, you will receive a response there within 2 hours. However, it is a bit cumbersome that there is no telephone contact or live chat available. Especially at a time when customer care is one of the most important issues.
Registration at iWildCasino
As a new player, you’ll get into iWildCasino’s online in no time. The registration process consists of five easy steps and is lightning fast. ‘You’re only 1 minute away from the Kingdom of Fun’, it sounds. And that’s no lie!
How to become a member?
You start your registration by clicking on the golden yellow button “become a member now” on the homepage. But not before you have done some preliminary work, such as filling in your user name, first and last name and e-mail address.
You don’t have to do that anymore during the registration process. Instead, you fill in the missing data, such as address details and your national registration number, in five steps. You complete your registration by confirming your e-mail with a confirmation e-mail. Et voilà: you can immediately try your luck with your own gaming account.
We do advise you to have your documents verified immediately as you will then be able to withdraw any winnings in cash. You can easily have your documents checked by uploading them into your profile (‘my documents’). Even without this verification, it is possible to request a cash-out, but it will only be processed after your account has been fully approved.
Play Responsibly
‘Have fun, play safe’. iWildCasino’s motto is clear: maximize your fun, play responsibly. The online casino therefore frequently uses this flashy slogan to promote responsible gaming. But it also really comes with practical tools to keep online gambling fun, such as a help page, deposit limit and self-exclusion.
Security, privacy and fair play guaranteed
iWildCasino stands not only for responsible gaming, but also fair and safe entertainment. 100% legal, 100% fun’, as the online casino itself calls it. iWildCasino.com has been active online since 2020, but as of March 28, 2020 it is actually legal.
As a licensed provider, iWildCasino must comply with the legal obligations set out in Malaysian’s strict gambling law and the guidelines issued by the regulator. The Gambling Commission also monitors that all products are fair and all possible measures are taken for a safe gaming environment.
You can sleep on both ears with iWildCasino.com’, is the opinion of the provider. Our company spans a long history of fifty years in which quality and player safety are paramount.’ We couldn’t have put it better ourselves.
Our conclusion
iWildCasino is not the gold standard for other online casinos Malaysia. For that, the payouts are too complex and the customer service is too sparse. But that doesn’t change the fact that iWildCasino.com stands for 100% reliability and fun. The gambling site is well put together, the game catalog is packed, the casino tournaments are great and the live casino is authentic thanks to the presence of Authentic Gaming. iWildCasino is definitely worth a visit!