Casino Rocket Review
The world of Rocket casino is more than sports betting, since 2020 the provider also offers games of chance from the arcade. Lots of dice games and dice slots! Rocket Casino shows that you can also belong to the top segment in Malaysia. The provider has – despite the lack of online slots and live casino games – a more than fine range of games, a wide range of secure payment methods and a proactive attitude towards responsible gaming.
Rocket casino is known for its popular – often innovative – sports betting, but also has a very entertaining online casino. Since 2020, the Rocket casino houses a pleasant gaming environment with a very diverse range of games, where, according to the provider, the customer is truly king. With this review you can dive into the wonderful world of the Rocket casino and learn everything about this giant. And who knows, maybe you will soon be betting first at www.casinorocket.com!
Executive Summary
Advantages:
- Online gaming room full of variety
- Many different payment methods
- User friendly website
- Proactively promotes responsible gaming
Disadvantage:
- No live casino
- No slots
- Payouts can take some time
| Bonuses | ✗ | the casino bonus is prohibited in Malaysia |
| Payment methods | 18 | Bancontact (via HiPay, Checkout, Docdata), Paysafecard, PayPal, Belfius, VISA Debit Card, Skrill (1-tap), Trustly, Ticket Premium, Neteller, CASHlib, MuchBetter, ApplePay, Omnium Secure |
| Casino Games | 10 | Baccarat, Blackjack, Casino Barbut, Casino Patience, Craps, Dice Games, Dice Slots, Jackpot Games, Videopoker, Virtuele Sporten |
| Game Providers | 24 | 1X2 Gaming, Air Dice, Amatic, Betsoft, CT Gaming, EGT, Endorphina, Evolution Gaming, Ezugi, Fazi, Gamevy, Gaming1, Golden Palace, iSoftBet, Leap Gaming, Novomatic, NYX, Oryx, Pragmatic Play, Realistic, Real Time Gaming, Stakelogic, Tom Horn Gaming, Wazdan |
| Mobile App | ✗ | Nope, you can play mobile via your phone’s browser |
| VIP Program | ✗ | Nope, not present |
| Minimum Deposit | ✓ | MYR 45 |
| Minimum withdrawal | ✓ | MYR 45 |
| Customer Service | ✓ | E-mail, Live Chat |
License, security and reliability at Rocket casino
Rocket Casino runs in Malaysia on the Curaçao license, a permit issued by the Gaming Commission. This makes it officially not an online casino, but an online arcade. Something that is particularly reflected in the games on offer, but more on that later in this review.
The security of your personal data and financial transactions is guaranteed by a variety of security techniques and processes, including advanced encrypted MD5 technology.
And what about the reliability of the game? That’s okay too, because Random Number Generator (RNG) software – recognized and tested by the Malaysian gambling watchdog – ensures that each of us has “fair chances” at luck, as the provider itself calls it.
All this information can easily be found at www.casinorocket.com, where in the footer you will find special pages about the general terms and conditions, privacy and cookie policy. Some questions about this are also answered in the FAQ.
All conditions for a fun and safe gaming experience are present
It may be clear: Rocket Casino has its affairs in order. The provider is committed – as it should be – to the security of your data, privacy and financial transactions. Moreover, fair gaming with an official license from the Gaming Commission is guaranteed anyway. So you can get started with an easy mind!
How we tested Rocket Casino
At nokiaforbusiness.com, we take our casino reviews extremely seriously. We take our time, share our experiences and always with a critical eye. In doing so, we focus on a few crucial things:
- Analysis of actions and promotions. Now that the casino bonus is a thing of the past in Malaysia, we’re mainly looking at the “creative” way in which Malaysian casinos are absorbing this loss. Think: innovative actions and promotions, but of course also tournaments. Gambling sites that do this obviously have an edge.
- How easy is it to create an account? Opening a new account should be a quick and unhurried process. After all, a smooth registration process contributes to a good first impression.
- How deposits work. If you want to play for real money, you need to know what the exact rules are regarding deposits. In this regard, the faster and safer the better.
- How attractive is the game selection? The evaluation of game offerings is about both quantity and quality. We want to see not only the best game providers but also an extensive collection of games. And preferably in as many flavors as possible.
- Overall gaming experience. Here we look at the user experience, in all its aspects: from browsing the site to the actual gaming session, mobile or otherwise. The overall gaming experience should be seamless and flawless.
- How the payouts work. Hooray, you’ve won! Now, of course, you want to cash in your winnings as soon as possible. But what are the conditions for cashing out? And what methods are available for withdrawing money?
- What to do in case of problems? Because you can always run into (technical) problems while playing, it is important to know who you can contact for help and through which channels. Naturally, you would like to be helped as quickly as possible and in the best possible way!
Actions and promotions – Rocket Casino
Because the casino bonus has been banned in Malaysia since June 1, 2021, providers have to be extremely creative in their actions and promotions. This is because it is no longer allowed to give things away for free.
No answer to lack of bonuses and promotions
Whereas other providers are fully committed to tournaments with nice prizes or pimping their loyalty program, Rocket Casino does none of that. Perhaps in the future, but at the moment that is not an option due to the regulations,” the provider states via its customer support.
Personally, I think that’s a missed opportunity, because it would allow you – certainly as an ‘online arcade’ – to be very distinctive.
How do register for Rocket Casino?
By clicking on ‘Register’ you will open a Rocket account in four quick steps:
- Account: enter your email address, make up a username and password.
- Details: fill in your personal details – nationality, first and last name, date of birth and National Register number.
- Contact: fill in your contact information – address and phone number (must for the four-digit verification code you will receive by phone)
- Confirmation: enter your promotion code (optional), confirm that you are old enough to gamble (18+ for sports betting, 21+ for the online casino) and agree to the terms and conditions.
You are ready to actually enter “the Rocket universe”, as the provider itself calls it.
However, your account is not yet 100% validated. The legal department of the provider, in line with the regulations of the Gaming Commission and the Know Your Customer procedure, still has to check your age and identity. To do this, you must upload personal documents to the legal department via your profile. If you fail to do so, your winnings cannot be withdrawn and you run the risk of your profile being frozen.
The age/identity check takes several hours on average. If you have not received a response after five hours, we advise you to go to the customer service chat.
A Rocket Casino account is opened in no time, if your phone cooperates
Opening an account on www.casinorocket.com is not rocket science. In fact, it’s a snap within minutes. And the duration of the identity check is also reasonable, if only because I could already deposit and play while waiting for my id check.
The only thing that can somewhat hinder a smooth registration process is the verification code, which in my case took a while to arrive. So don’t shoot for stress if you don’t receive it immediately.
Payment methods Rocket Casino
| Payment method | Type | Processing time Deposit | Processing time withdrawal |
| Bancontact (via HiPay, Checkout, Docdata) | Payment service | direct | – |
| Belfius | Payment service | direct | – |
| PayPal | E-wallet | direct | 1-3 working days |
| VISA Debit Card | Debit card | direct | – |
| Skrill (1-tap) | E-wallet | direct | 1-3 working days |
| Trustly | Payment service | direct | 1-3 working days |
| Bank transfer | Wire Transfer | 3-5 working days | 3-5 working days |
| Paysafecard | Prepaid card | direct | 1-3 working days |
| Ticket Premium | Prepaid card | direct | – |
| Neteller | E-wallet | direct | 1-3 working days |
| CASHlib | Prepaid card | direct | 1-3 working days |
| MuchBetter | E-wallet | direct | 1-3 working days |
| ApplePay | E-wallet | direct | – |
| Omnium Secure | Prepaid card | direct | – |
At Rocket Casino you will find more than 15 payment methods. The minimum amount for both a deposit and withdrawal is MYR 45. Please note that – in line with the new legal guidelines – you can never deposit more than MYR 2,300 per week.
Also worth mentioning is the Rocket Cash Card. This is a kind of prepaid card that not only allows you to withdraw and deposit cash, but also to play at your convenience – via a special gaming account linked to your card; the Cash Card account. How to get it? By requesting it free of charge at your nearest Rocket sales point. The salesperson will immediately create your online account as well. You can find more information about this special card here.
Apart from the 48 hours that the financial department needs to approve each payment, it takes on average up to 3 working days before your money arrives. For e-wallets like Paypal, Skrill, Neteller and MuchBetter it is often faster, but no more than that. That’s a bit of a shame.
Many secure payment options, but not always fast
Rocket Casino has a very wide range of secure payment methods. And we’re particularly happy about that, because it gives you the chance to choose from ApplePay and MuchBetter in addition to usual suspects like Bancontact, Ticket Premium, PayPal, Neteller and Skrill.
And while deposits are (mostly) processed instantly, withdrawals lag a bit behind. Whereas at other online casinos I can cash out my winnings directly into my Neteller account, at www.casinorocket.com it can take up to 48 hours.
I understand that everything has to be checked, but it can be done a lot faster. Fortunately, the customer service of Rocket Casino told me that behind the scenes they are working hard to reduce the average processing time of withdrawals. That promises!
Game offer at Rocket Casino
The game catalog at Rocket Casino doesn’t overflow, but it does feature a variety of types and flavors: from dice slots and games to virtual sports and all sorts of table games (baccarat, blackjack, roulette). It even features casino solitaire and barbut, two games you don’t find very often elsewhere.
- Slots
The slot offer of the Rocket Casino consists of more than 120 dice slots, slot machines where instead of the well-known animations, dice spin across the reels. The features and visuals however are exactly the same as any other online slot, so you don’t feel like you’re missing anything. Ditto for the payouts.
In the catalog, there are dice slots in all sorts of themes and genres. Thus we recognize classic, jackpot and modern slots. There are even megaways slots à la Big Time Gaming; Aztec Gold Megaways Dice (iSoftBet).
- Dice games
Rocket Casino features a total of 61 dice games. Including classics like Mega Wheels (Air Dice) and Take it or Not (Gaming1), but also numerous new titles.
- Table Games
Although it is not possible to play your favorite table game live, you still have plenty of options to do so against the computer. At www.casinorocket.com there are more than 100 table games that run on RNG software. Choose from baccarat, craps, blackjack, roulette or go for one of the many variants on (video) poker.
- Live Casino / Game Shows
Despite the fact that the live casino is missing, it is possible to play Live Auto Roulette via a live stream. In addition, in the game catalog of Rocket Casino you will find a number of popular live casino game shows from Evolution Gaming in first person, including Lightning Roulette and Dream Catcher Live.
Game Providers
The titles in the casino section of Rocket are the work of 24 game providers. And although – partly due to the lack of real online slots – a lot of big names are missing, there are also quite a few big-name gaming giants. A small selection: Evolution Gaming, iSoftBet, Pragmatic Play and Stakelogic.
How to pay out winnings at Rocket Casino?
Won at Rocket Casino! But now what? Here’s everything you need to know:
- How do you withdraw money?
Requesting a payout is easy: in your gaming account, go to ‘Cashier’ and click on ‘Payout’. Now you can enter the amount you want to withdraw.
- What is the minimum amount you must withdraw?
From MYR 45 it is already possible to withdraw money.
- Other necessary information
It’s further good to know that when it comes to cashing out your winnings, you have 9 different options, but it’s best to stick with the method you also used to deposit. Choose from old fashioned bank transfer, PayPal, Skrill, Neteller, Paysafecard, Checkout, MuchBetter, CASHlib and Trustly.
If you switch to an option that differs from your deposit method, you run the risk of having to wait longer for your money, as there is more to be checked and verified. Normally the financial department needs up to 48 hours to give the green light for your cash-out. And in the case of a first withdrawal without verified documents it takes even longer, as you have to upload them from your account before you can make a withdrawal.
If you have played online with your Cash Card account, you do of course have the option of getting your money paid out in cash at the Rocket Casino outlet where you registered your Cash Card. In any case, this goes a lot faster than an old-fashioned bank transfer.
Plenty of options to withdraw profits, but rarely very fast
The wide range of payment methods, for both deposits and withdrawals, is something I particularly welcome. Less fun, however, is the fact that it does take a while for your winnings to arrive. Especially in comparison to other online casinos, where the processing is just a bit faster and in many cases it’s even directly in your account.
Fortunately Rocket Casino has, as said before, indicated that they will be moving in that direction in the (near) future. Until then, the Cash Card is an excellent alternative, since it allows you to cash out your winnings very quickly. And in cash too!
Responsible Gaming
Gambling, regardless of whether you win or lose, should be a pleasure. Hence, it is important that providers take responsible gaming seriously.
Fortunately, this provider does just that. Besides a responsible gaming page with information and tips to keep playing online games fun (play for limited time, don’t play if you are angry, aggressive, depressed or confused, ….) Rocket Casino also offers a lot of tools to stay ahead of a gambling addiction:
- Deposit limit – set exactly how much money you want to deposit at most. This can be per day, week or month. Keep in mind that you can never deposit more than MYR 2,300 per week, as stipulated by law.
- Reality check – get periodic pop-ups reminding you of the time you have already been active on the site. This is set to 10 minutes by default.
- Pause – a ‘cooling off’ period of 24 hours, 48 hours, 14 days or 30 days. During the chosen period you will not be able to re-open your gaming account, but you can log in to withdraw your balance.
- Self-exclusion – exclude yourself for 24 hours, 7 days, 1 month, 6 months or permanently (via account closure tab). During the chosen period it is not possible to re-open your account, however you can still withdraw your balance.
Responsible gaming is taken very seriously by Rocket Casino. Especially the pro-active attitude is remarkable. As a new player you immediately get a pop-up with a first reality check (see image), the provider actively hunts down problem players who try to circumvent their break/self-exclusion and keeps hammering on the importance of responsible gaming – even between the lines.
Conclusion
Although in Malaysia all gambling sites present themselves as online casinos, the differences between them are often large. Of course there are plenty of criticisms to be made, such as the fact that withdrawals are not always processed quickly, the customer service is not really available 24/7, a creative response to the lack of bonuses is sorely missed and online slots and live casino games Malaysia are missing.
But that does not take away from the fact that my opinion of Rocket Casino is very positive. The site is very clear, has – despite the absence of online slots and live casino games – a very varied offer and a range of payment methods. And in combination with the pro-active attitude towards responsible gaming it creates a very positive gaming environment.